Shipping & Returns

Shipping:

We offer free shipping in the U.S. Items typically ship within 3-5 business days. You will receive an email confirmation with a tracking number once your order has been shipped. For expedited shipping (for instance, overnight shipping), please contact us at leila@azadimercantile.com; there will be an additional fee for expedited shipping. We ship to Canada for a flat rate of $75 and are not responsible for customs or duties.

Returns:

We hope that you love your rug as much as we do, but if it isn't perfect in your home, we will gladly accept a return. Please notify us, in writing, of your intent to return the rug within 3 days of receiving and return your purchase within 5 days of delivery. The cost of the return shipping is the purchaser's responsibility. We highly recommend insurance coverage on your returned item. Azadi Mercantile is not responsible for packages that are damaged or lost in transit. Additionally, the rug must be in its original condition for a refund minus a 10% restocking e-commerce fee.

No returns or exchanges will be accepted on our Sale section.